Date: July 17, 2026
To Our Valued Customers and Business Partners,
This official statement serves to clarify recent concerns regarding return and repair inquiries for backup sensors that have been brought to our attention by multiple customers.
It has come to our notice that a number of customers have contacted us seeking return or repair services for backup sensors purchased on Amazon. These customers have informed us that the products were sold under the seller name “LONGSUN” on the Amazon platform, leading to the reasonable but mistaken belief that these products were distributed by our company, LONGSUN CORPORATION LTD.
We hereby formally and unequivocally declare that:
LONGSUN CORPORATION LTD DOES NOT OPERATE ANY SELLER ACCOUNT, NOR DOES IT DIRECTLY OR INDIRECTLY SELL ANY PRODUCTS, ON THE AMAZON PLATFORM.
We have no business relationship, affiliation, or authorization with any third-party seller using the “LONGSUN” name on Amazon. Any products bearing our company name or similar branding that are listed on Amazon are not sourced from us, and we cannot verify their authenticity, quality, or compliance with our manufacturing standards.
Consequently, we are unable to accept returns, process repairs, or honor warranty claims for any backup sensors or other products purchased on Amazon under the “LONGSUN” seller name. Customers who have purchased such items are advised to contact the respective Amazon seller directly for after-sales support, in accordance with Amazon’s return and refund policies.
We deeply regret any confusion or inconvenience this situation may have caused. Our company remains committed to maintaining the highest standards of product quality and customer service through our authorized distribution channels. Should you have any questions or require further clarification, please do not hesitate to contact our official customer service department via our verified website or authorized contact numbers.
Thank you for your understanding and continued trust in LONGSUN CORPORATION LTD.
Yours sincerely,
LONGSUN CORPORATION LTD
Authorized Representative
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This statement is official and legally binding. Unauthorized use of our company name or branding on any e-commerce platform is not endorsed by LONGSUN CORPORATION LTD.